Aggregated comments and reviews
Manage customer interactions at scale.
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Franify centralizes social interactions from every Facebook and Instagram page, giving national and local teams the visibility they need to collaborate efficiently and deliver a consistent, high-quality customer experience.
Franify centralizes social interactions from every Facebook and Instagram page, giving national and local teams the visibility they need to collaborate efficiently and deliver a consistent, high-quality customer experience.
A network-wide approach to community management
Franchise systems often struggle to monitor and respond to social media activity across a large network. Franify gives both head office and franchise owners the tools to see customer comments and user activity in real time, helping teams respond quickly and maintain a consistent brand experience.
Aggregated Meta comments, reviews, and messages
View customer interactions across your entire network in real time, enabling national and local teams to work together seamlessly. Head office can review local responses or reply directly when additional support is needed.
All your Meta reviews in one dashboard
Easily track ratings and reviews across every franchise location, helping your team support local operators and protect brand reputation.
Manage customer interactions locally
Franchise owners can track comments, reviews, and messages for their locations in real time, ensuring timely engagement with customers. The local dashboard and app makes it easy to review activity and respond directly, helping each location maintain strong relationships and deliver consistent brand experiences.
Multi-level access management
Provide franchise owners, regional managers, and corporate teams with the right level of visibility and control through flexible role-based permissions.
Set up custom notifications for real-time alerts
Stay informed with customizable notifications that flag important activity or emerging issues. Each admin can configure their own alert preferences to monitor the locations and topics they’re responsible for.
Grow your franchise network with Franify
See how top franchise brands scale their digital marketing with Franify.
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